The most effective way to expand your business and sustain growth is through systems. Incorporating processes into your company ensures everyone is aware of what they should be doing which allows them to step out of management and tactical positions and achieve real results while also being accountable. But this requires a system that lets you document the rules of your business, so that routine tasks are taken over and you can focus on the work that is important most. This is the reason for an organizational management system.
A company’s management system is designed to create a framework of policies along with procedures and guidelines that ensure that all the functions of an enterprise are performed according to best practice. They are designed to meet a variety of corporate objectives such as improving efficiency in operations and financial success, as well as client relationships as well as safety of workers, environmental performance and legislative compliance.
They usually are based on the PDCA cycle, and involve creating systems that document, review and make changes to current methods in a coordinated manner. Some of these are also designed to comply with the requirements of a specific standard like ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.
A quality company management system is one that is user-friendly and accessible to all employees. This could take the form of a light-weight application that lets anyone easily edit and publish new workflows, or high-quality documents, or it could simply be a simple matter of making a business process map available on an intranet. It is crucial to be able to upgrade the system easily so that it reflects the current practices of the company. This reduces the risk of it becoming obsolete which is a common issue with more formalized manuals or software programs that require specialist skills to maintain.